Blog

Good Service is the Key to Keeping a Good Product Longevity is one of the most important considerations in every business purchase. A phone system is an investment. Like central air, cabling or electrical infrastructure it's not something you want to have to replace every few years. It's better to...

How Can Call Recording Help You? It being election season, it's inevitable that this time of year we will be hearing a lot of buzz words describing states – red state, blue state, purple state, swing state, and somewhat less frequently during mid-term years, bellwether state. But for all of...

Should I Go VOIP? Should I Go Hosted? So you're wondering whether you should get a VOIP telephone system. You say you're also considering cloud-based? You're wondering if either one is the right choice for you? Well, you've come to the right place. You see RCI sells those and traditional...

  With Hurricane Florence affecting Virginia and the Carolinas, infrastructure has been on the minds of many of us. This got us thinking about landlines and their future. A number of years ago some phone lines went down in my neighborhood. One of my neighbors called the phone company. The...

There are a lot of words in our field that aren't well known outside of it. In any field, professionals have  a tendency to throw around words and sometimes not realize that not everyone know what they're talking about. Below are several frequently asked questions about the cloud. In the...

All Things Considered ran a story on on February 19. 2014 about the fastest growing and most hated airline in the country – Spirit Airlines. In Consumer Report's customer satisfaction surveys, Spirit Airlines finished last with some of the worst rating of any company they'd ever reported on. So why...

SIP trunk is one of the IT terms that doesn’t seem to have quite made it into general circulation yet. SIP trunks are the highway IP systems use to transport their phone traffic. You can think of a SIP trunk as a virtual phone line that travels over the internet....

We get a lot of questions about what VOIP actually is. A lot of times people put a spin on it. You’ll love it. You’ll hate it. It makes everything better. It’s the end of the world. Below, you will find our unvarnished answers to the questions we most frequently...

RCI is an established business technology company with thousands of customers and almost 40 years of experience. We work in telecommunications, surveillance, servers and networks, cabling and customized solutions. With all that work under our belts we thought is was time to share some insights here on the web. In...