Surveillance and AV Systems

Audio Visual Installations

As we expand further in the digital age, businesses are evolving with it. Surveillance and AV Systems are becoming more popular for new and old businesses alike. 

After all, atmosphere can influence the success of a business - or the lack thereof. One major contributor to a building's atmosphere is an audio-visual system.

RCI began working with audio as an outgrowth of our business telephone system work over 30 years ago. Many customers wanted their telephones wired into the overhead speakers for the purpose of paging. All of our telephone systems are designed to interface with overhead paging systems.

Over the years, we continued to respond to customer needs and branched out into other AV solutions. Today, RCI provides all of the necessary elements for a quality audio-visual system. 

As we continued into the field of Surveillance and AV, we eventually saw our customers had a need for surveillance, so we became licensed by the Virginia Department of Criminal Justice (DCJS) to provide and install camera systems. For over a decade RCI has been providing our clients piece of mind with CCTV security. Our Virginia DCJS number is 11-6258.

So whether your goals are safety or sales related, RCI can meet your Audio-Visual needs.

Audio Visual

Entertainment & Ambience

People watching TV at a restuarant. Restaurants are one industry who commonly use Surveillance and AV systems.In retail stores, music at a moderate volume can break the silence and make potential customers more comfortable, and therefore more likely to make a purchase.  Many businesses including doctors' offices, banks, bars, and restaurants also like to have TVs or digital signage in their lobbies and throughout the area to entertain guests while they wait for service or as a primary attraction such as sporting events. 

RCI can suggest and install any AV system that will suit your business's needs.  Whether you need several 80 inch TVs in your sports bar or a simple overhead radio system for your small retail store, we have you covered.  


Sound systems are not only limited to music or entertainment. They are sometimes also used for paging.  Instead of spending unproductive time trying to find an employee or customer, why not conveniently page them through your sound system?

RCI can even connect your phones to your speakers so employees can use the phones' paging feature through other phones and internal or external speakers throughout the building.  This feature can be broken down even further, limiting paging to certain groups of people and or speakers depending on what department needs to be contacted.   We have decades of experience and can ensure that all your paging needs are met.

Video Conferencing

Video conferencing is a feature that has gained a lot of popularity all over the world, especially in pandemic times.  For some, simple is better, utilizing their own computers to hold and attend conferences.   Other situations may require a more sophisticated dedicated conference room.   These typically include a large television, multiple microphones, and anywhere from one to several cameras.   RCI will be happy to listen to your needs and help you come up with the best conferencing solutions based on your needs and budget.

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CCTV SurveillanceDome Surveillance Camera

In today's business world, security is becoming more and more important.  With all the uncertainty going on in the world today, many businesses are turning to surveillance systems to secure their property.   Security cameras are useful in many industries, from education and medical, to retail and manufacturing.   Surveillance cameras are used for some industries not just for theft protection, but also for quality control and liability protection.

So why install a surveillance system with RCI?

The most obvious reason to have security cameras  When a security camera is present trouble is less likely to occur.  However, when trouble does find its way to your door, the recordings it captures can be worth its weight in gold when it comes to prosecution. Whether you are in a high crime area, run a high risk business, or are just looking for extra piece of mind, RCI can help.

  • Theft Prevention: In retail, most theft is internal.  Security cameras can help make sure your honest employees stay that way.  The same way cameras deter external theft, their presence will also help deter internal theft as well.
  • Quality Control: When reviewing employee performance, it can be extremely helpful to have actual events on camera.  In a manufacturing, this can help identify a mistake or find out who made it.  In sales, a recorded sale or a missed opportunity caught on tape can be reviewed and potentially help boost employee performance.
  • Liability Protection: Sometimes having a record of an event can protect an individual or business.  When it's caught on film, it's difficult to argue a false point.  Security cameras can help with liability protection.


Group of monitors where employees are surveilling a business. Many clients like to monitor certain areas in real time.  For these clients, we can provide a monitor or bank of monitors for their viewing pleasure.  The monitor connects to the DVR/IVR and allows the clients to view some or all of the camera monitored areas, depending on preference.  With live monitoring, its possible to point out potential trouble before it happens, giving you time to plan your next move.

In addition to recorded and live monitoring, many systems also offer remote monitoring.  With remote monitoring, customers can access access footage either live or recorded, from their home computer or smartphone.

RCI Business Technology

5515 Williamson Rd. Roanoke, VA 24012

Monday – Friday: 8 AM – 5 PM

(Technician on call for emergencies)

  Contact us: (540) 563-1708