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RCI History is Like A Worth-While Trip

RCI History is Like A Worth-While Trip

Last month, I shared the story of a trip RCI President & CEO John Whitcomb took to deliver a paging system part to a customer in Northern Virginia. Of course, that trip was all in the line of duty, but little did I know that this month, at the time...
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Top Notch IT Service: Overhead Paging Road Trip

Top Notch IT Service: Overhead Paging Road Trip

Overhead paging was the next technology that RCI got into after telephone systems. It was a natural outgrowth. Many existing customers wanted to be able to page through their phones. Since then, we’ve gotten into several other IT services, including computers and surveillance systems. But, in the meantime, paging’s popularity...
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Business IT Solutions: Finding the Way In a Changing World

Business IT Solutions: Finding the Way In a Changing World

You don't know what you don't know. It's an age-old problem. And nowhere is this more true than with Business IT solutions. As a business owner or manager, you have to be a jack of all trades, and you probably feel like you need to be an all-around expert. But...
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How Can My Smart Phone Integrate with My VOIP Telephone System

How Can My Smart Phone Integrate with My VOIP Telephone System

What do a VOIP telephone system and a cell phone have in common? Besides each being a technology we use to make phone calls, they are both based on technology that was new a couple of decades ago, and both have come a long way. But where one is familiar...
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Hiring IT Subcontractors

Hiring IT Subcontractors

In April, I wrote about the importance of working with a local IT company.  But there’s another side to working with local companies – IT subcontractors. Living in a global community means that we are often working with people from all over the world. Whether that means getting a product...
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What Happened to Digital Business Telephone Systems?

What Happened to Digital Business Telephone Systems?

These days if you are hearing or reading about telephone systems you are probably hearing about VOIP, or even more likely, cloud. But what about digital business telephone systems? For decades they were the only game in town. What happened to them and can you still get one? Well, digital...
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Are Cloud Telephone Systems Safe?

Are Cloud Telephone Systems Safe?

One of the most common questions asked about the cloud is "Are Cloud Telephone Systems Safe?" The answer isn’t straight forward. There are different definitions of “safe” and there are different schools of thought for each of those definitions’ answers. Like most questions and answers it’s not yes or no....
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does local IT service matter today?

does local IT service matter today?

Determining if Local IT Service Matters As a business owner or manager, every thing you do is about making decisions. And every decision affects your bottom line. Not every choice is monumental but they all add up. You weigh them out: the pros and cons. Will they fit into your...
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Getting the Technology You Need (without What You Don’t)

Getting the Technology You Need (without What You Don’t)

Getting the Technology You Need (and Avoiding Killer Robots, etc.) Science fiction has an entire (arguably dominant) subgenre of stories about technology that has gone too far.  Think Terminator, Blade Runner and most recently, Severance. Severance follows the story of employees at a fictional corporation who have had their work...
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Make Cybersecurity Easy

Passwords – can’t live without them, can’t remember them. But you can make cybersecurity easy, or at least easier. The video below is a great routine by British comedian Michael McIntyre on passwords from his Netflex stand-up special. You should check it out but I’ll sum it up non-funnily for...
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