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The Top 5 Mistakes People Make Pulling Cable

The Top 5 Mistakes People Make Pulling Cable

If there's an unsung hero of RCI's business technology service offerings, it would have to be pulling cable. We've been pulling cable in Roanoke for about four decades, almost since the founding of RCI in the late 1970s. Though we've introduced ourselves as an IT company, a business technology company,...
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Evolution: 5 Modern Business Phone Features

Evolution: 5 Modern Business Phone Features

You don’t have to look far to see that phones have come a long way! And you may be thinking that we’re referring to smartphones, but it applies for business phone systems as well! Many of the modern business phone features were considered cutting edge not long ago. Often times...
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Successful IT Outsourcing in Roanoke and Southwest Virginia

Successful IT Outsourcing in Roanoke and Southwest Virginia

Small businesses are the backbone of the economy and the community, and many small business owners feel like they have to do it all. It's easy to understand this with employees' livelihoods on your shoulders and balancing a budget, but never forget how valuable your time is, too, both intrinsically...
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DCJS License: Why It’s Vital for Surveillance System Contractors

DCJS License: Why It’s Vital for Surveillance System Contractors

If you’ve ever purchased or looked into security or surveillance systems for your business, you’ve probably come across the phrases DCJS License or DCJS Certified. And if you haven’t gotten super serious in the selection process yet, you may wonder what those letters mean and why they matter. Fear not!...
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What Should You Look for in Excellent Local IT Service?

What Should You Look for in Excellent Local IT Service?

Nearly half of all employed Americans work for small businesses. But small businesses can meet a lot of things – everything from a one-person show to a 1500-person business! But as much as those businesses differ, they also have a few things in common, like the necessity of local IT...
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It’s a New Year! Let’s Talk Business Tech Trends!

It’s a New Year! Let’s Talk Business Tech Trends!

It’s a New Year with New Tech but the same old story. Businesses continue to be on the front end of developing technology while we question the ethics of some changes and get frustrated with the speed (or lack thereof) of others. So, let’s talk business tech trends from 2023...
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5 Popular Business Telephone Questions

5 Popular Business Telephone Questions

Every business is different, so therefore, so is every business telephone system. But, even though we combine them differently, there are some general phone system features that are either/or. In almost 50 years of business, RCI has identified some common business telephone questions that we are asked on a fairly...
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4 Concerns About Cloud Phone Service

4 Concerns About Cloud Phone Service

As we return to work after sleeping off our turkey hangovers, we should take the time to reflect on what we're thankful for in our workplaces, too. Perhaps it's simply having a job, the people you work with, or even the equipment you use daily. Some of that equipment may...
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Why You Need Professional Surveillance Installation

Why You Need Professional Surveillance Installation

There are a lot of camera systems and a lot of people who install them. Prices range from a few bucks for out-of-the-box plug-and-play models to tens of thousands for state-of-the-art custom systems. So how do you decide what’s for you? To start, you need professional surveillance installation. While it...
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Phones for Field Technicians

Phones for Field Technicians

At RCI, during our busiest weeks, our office is mostly empty. The techs are in the field installing cameras and telephone systems, reprogramming phones for new users, running cable, or giving IT support to the people who need it where they need it. So, we deeply understand the need for...
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