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IT Solutions & the Value of Experience

IT Solutions & the Value of Experience

  I once knew a handyman who when asked whether something could be done would always respond, “Well we can do anything, it just depends on what you want to spend.”   The same is true of pretty much every IT solution this side of the Rosie the Robot. (though...
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2021 – a Year in Tech Trends – Good, Bad & Ugly

2021 – a Year in Tech Trends – Good, Bad & Ugly

  When it comes to reflecting on the year, Tech Trends of 2021 are about as pleasant of a subject as you can find. When thinking about our collective life in general, 2021 feels a lot like an extension of the end of 2020, which for a lot of us, is...
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Modern Wireless Technology Saving Money on Your Phone System

Modern Wireless Technology Saving Money on Your Phone System

Saving Money with Modern Wireless Technology There was a time when if you wanted to add telephones to a building, along with a quote for the telephone system, you’d need an extensive labor quote for recabling. Any office or location that didn’t previously have a telephone would need a cable...
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Have You Heard About Roanoke’s New Area Code?

Have You Heard About Roanoke’s New Area Code?

What’s the 411 on the 540? You may have heard the news that Roanoke is on track to get a new area code. You may have found yourself wondering what it means to you…or whether it matters. Well, area codes have a storied history but while they do matter, they...
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4 Vital Items to Consider When Installing a Surveillance System

4 Vital Items to Consider When Installing a Surveillance System

  As you may or may not know, RCI began as a company that primarily engineered equipment for telephone systems. This was back in the 70s. Since then, RCI has evolved into a full business technology company that offers all kinds of IT solutions. Today that can include installing a...
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Halloween, Safety, Surveillance and Crime Prevention

  Halloween is mere days away and we've already touched on scary technology problems for small business. This time of year, business owners tend to also worry about vandalism and general mischief. And with this concern, comes requests for surveillance and crime prevention. While your business likely won't suffer from...
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3 Truly Scary Small Business Tech Problems

3 Truly Scary Small Business Tech Problems

Happy Halloween! Look Out! (for These Scary Small Business Tech Problems) It's that time of year again. Even if the chill isn't quite yet in the air, we still feel it up our spines as jack-o-lanterns make their first appearances on neighborhood doorsteps and scary movies play on television and...
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How Changing the Outgoing Message Has Changed (For the Better!)

How Changing the Outgoing Message Has Changed (For the Better!)

The Leaves Are Falling and It's That Time... for Changing the Outgoing Message Autumn is here! Winter is coming… What does that have to do with technology? Fall is a time of change. And as the seasons are changing, along comes cold and flu season, weather related closures and the...
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Telephone System GUIs – Making Changes Easy

Telephone System GUI - User Experience is Key When you think about telephone systems, what do you think about? Most people think about calling, answering, and transferring – your most basic functions of telephone system. They’re important but standard. Voicemail and auto attendant probably come up the next most frequently....
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The Top 5 Reasons to Hire an IT Professional

Should You Hire an IT Professional? As a business owner or manager, you can’t do it all…but sometimes you feel like you have to. Budgets need to stretch after all. However, your time is valuable too so hiring out for specialists in certain areas is important. Some choices are obvious....
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