Blog

Halloween, Safety, Surveillance and Crime Prevention

  Halloween is mere days away and we’ve already touched on scary technology problems for small business. This time of year, business owners tend to also worry about vandalism and general mischief. And with this concern, comes requests for surveillance and crime prevention. While your business likely won’t suffer from...
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3 Truly Scary Small Business Tech Problems

Happy Halloween! Look Out! (for These Scary Small Business Tech Problems) It's that time of year again. Even if the chill isn't quite yet in the air, we still feel it up our spines as jack-o-lanterns make their first appearances on neighborhood doorsteps and scary movies play on television and...
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How Changing the Outgoing Message Has Changed (For the Better!)

The Leaves Are Falling and It's That Time... for Changing the Outgoing Message Autumn is here! Winter is coming… What does that have to do with technology? Fall is a time of change. And as the seasons are changing, along comes cold and flu season, weather related closures and the...
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Telephone System GUIs – Making Changes Easy

Telephone System GUI - User Experience is Key When you think about telephone systems, what do you think about? Most people think about calling, answering, and transferring – your most basic functions of telephone system. They’re important but standard. Voicemail and auto attendant probably come up the next most frequently....
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The Top 5 Reasons to Hire an IT Professional

Should You Hire an IT Professional? As a business owner or manager, you can’t do it all…but sometimes you feel like you have to. Budgets need to stretch after all. However, your time is valuable too so hiring out for specialists in certain areas is important. Some choices are obvious....
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Buy Local (is Good for Service Too!)

Buy Local (is Good for Service Too!)   Most of us like the concept. Buy American has been popular for years but in the last decade “Buy local” gained a lot of traction. Towns exhibit this trend with Buy Local bumper stickers with the name of the town, farmers' markets,...
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The Good News About Blocking Spam Calls

Many SPAM Calls Start with A Roundabout Meandering Introduction   At the height of lockdown, Americans were streaming a lot of television. Although much new content was produced, viewer hunger tended to gravitate toward comfort food comedy nostalgia. And the number one program people streamed was The Office, the American...
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Handling Increased Business with 2 Telephone Automation Features

More Business is Great! If You Can Handle it...   Across Virginia, pandemic restrictions have been winding down. Crowds have increased. We’re seeing fewer masks. Capacity limitations have been removed. And with the restriction wind down has come a pick-up in business. Having additional customers is always a positive development!...
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Do You Have Modern Simple Voicemail?

If You Don't Have Simple Voicemail, You're Probably Not Using It to Its Fullest Potential Have you ever received a letter or bill addressed to your home address but to a person who doesn't live there? Addresses don't move with people and sometimes updating a particular company or even friend...
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Cybersecurity and 6 Easy Ways to Prevent Hacking

Isn't Cybersecurity Fun? If you are a regular reader of the RCI blog, you may notice that today’s blog is a little late. Why? Our site was down earlier in the week. Why? The host of our site, one of the leading hosting sites in the world was having “connectivity...
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