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Is Safety Really Number 1? Safe Workplace Technology

Safety First? Well, not always it seems...   Safe Workplace Technology The old adage “Safety First” is a good one to live by.  But at work, sometimes safety can take a back seat to profit or efficiency. It’s not alway deliberate negligence (to coin an oxymoron). Sometimes in the rush...
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The Magnificent 7 Business Telephone Users You Meet in… Business

The 7 Business Telephone Users RCI has been in business providing and servicing telephone equipment in the greater Roanoke Valley, Southwest and Central Virginia for over 40 years. When you’ve been in business that long you come to know customer needs. Every business telephone user is different but you come...
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Can You Name 1 Time You Loved Being on Hold?

Waiting On Hold On the Telephone The Blog Will Be With You In a Moment We Care About Your Readership Don't you love being put on hold? The music? The uncertainty? Maybe even the dead air?  The modern world is one of instant gratification. If you need an answer, you...
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The Best Cell Phone Integration for Business Communication

Cell Phone Integration for Business Communication Cell Phone Integration Is Now Essential Can you hear me now? Like it or not, cell phones have become ubiquitous in our lives. As unexpected disconnections, excessive clipping and garbled audio became commonplace and an acceptable part of communicating, inevitably cell phones began to...
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Time to Get a Shiny New Telephone System? 3 to 5 Questions to Ask

Is it Time For a New Telephone System ?   Eventually, almost everything wears out: motors, elastic waist bands, couches and even phone systems. Take good care of everything and will take good care of you for as long as possible but like a car without the same pickup it...
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The Value of Managed IT Contracts

The Benefit of Managed IT Contracts How to Waste Time and Aggravate People? How much time do you waste on IT problems every week? How about your employees? How about your least tech-savvy employee? Got an answer in mind? The average employee wastes 22 minutes a day or 110 minutes...
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4 Mistakes Companies Make with Telework

4 Mistakes Companies Make with Telework It's Not Just Reminding Employees to Wear Pants! We’re all working differently these days. Some of us in person. Some at home. Some of us at finding something new.  We all have our own challenges. Today we’re addressing the mistakes employers and employees can...
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4 Areas for Business Technology Resolutions in 2021

4 Areas for Business Technology Resolutions in 2021 Happy New Tech Year! Before we talk about any business technology resolution, let's start with a collective sigh of relief. It’s 2021 and like the beginning of most years, there is still a lot to clean up from the previous year. But...
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1 Covid Solution in the New Normal

How We Can Help with Pandemic Safety Is your company checking temperatures? Do you wish it was? What about masks?We're all looking for Covid Solutions. A few days ago some grown men were yelling at a teenage girl outside Target for stating the store policy was to wear masks and...
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4 Reasons to Upgrade Now (and Cut Costs)

Why Upgrade Now? Everything is cyclical. Life, fashion, health, nature, seasons and business. You may have heard in a religious text or a 60s pop song that “to everything there is a season.” We’re currently taking an ironic turn (turn, turn) as while nature is entering it’s spring, the economy...
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