Blog

Happy Thanksgiving

We're Thankful for 40 Years Doing Business With You     This Thursday, we get together with family and friends to celebrate. RCI will be closed but not far from our minds at our tables. It will be among the many things we're thankful for this year. Thanksgiving is a...
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Meet the Best and Most Affordable Telephone System

ESI – A Love Story We spend most of our time in this blog giving general technology advice. Today we'd take some time to introduce you to our telephony manufacturer-partner, ESI. ESI, (Estech Systems Inc.) is a 30 year old telephony company based out of Plano, Texas. RCI was first...
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A Classic Story Retold

Find A Telephony Provider who Provides Equipment and Service There's an often told story. It goes back through many cultures into folklore of various countries and has been retold in modern times through various television episodes. It goes like this:Your protagonist needs something. The protagonist goes to a person to...
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The Importance of Structured Cabling Infrastructure

Your Network's Backbone We've seen some bad cabling. Often we're brought in to clean up somebody else's shoddy job. While we're happy to help you, we'd rather give you a good cabling job from the start. RCI has been doing quality cabling for almost 40 years. And while you might...
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Does Your Technology Work for You?

Telephone Systems and Computers Should be Easy to Use Did you ever get a new product that comes with an instruction manual the size of a novel? Or have your computer tell you that it will shut down in 30 seconds to update so finish up what you're doing? Did...
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You’ll Have to Buy a New One…

Good Service is the Key to Keeping a Good Product Longevity is one of the most important considerations in every business purchase. A phone system is an investment. Like central air, cabling or electrical infrastructure it's not something you want to have to replace every few years. It's better to...
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Virginia is a One Party State

How Can Call Recording Help You? It being election season, it's inevitable that this time of year we will be hearing a lot of buzz words describing states – red state, blue state, purple state, swing state, and somewhat less frequently during mid-term years, bellwether state. But for all of...
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Should I Go VOIP?

Should I Go VOIP? Should I Go Hosted? So you're wondering whether you should get a VOIP telephone system. You say you're also considering cloud-based? You're wondering if either one is the right choice for you? Well, you've come to the right place. You see RCI sells those and traditional...
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Telephone Infrastructure

  With Hurricane Florence affecting Virginia and the Carolinas, infrastructure has been on the minds of many of us. This got us thinking about landlines and their future. A number of years ago some phone lines went down in my neighborhood. One of my neighbors called the phone company. The...
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Cloud FAQ

There are a lot of words in our field that aren't well known outside of it. In any field, professionals have  a tendency to throw around words and sometimes not realize that not everyone know what they're talking about. Below are several frequently asked questions about the cloud. In the...
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