It’s the season of simplifying, streamlining, and decluttering! When you’ve been in the IT services industry for as long as RCI, you can easily look around the office and take stock of office mainstays that are well past their heyday and have innovated or replaced entirely. Offices everywhere are taking a minimalistic approach to operations […]
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IT Maintenance Agreements – Their Value & What They Are
Life is full of surprises – some good and some bad – and business is no different. When dealing with systems you don’t fully understand, these surprises can knock the wind out of you and seemingly come out of nowhere. That’s why many of RCI’s business telephone clients and others sign up for IT Maintenance […]
Continue readingSurveillance System Spring Cleaning
Spring in Roanoke means many things: it will feel like either winter or summer, and you have a roughly 100% chance of a histamine reaction and surveillance system Spring Cleaning. Ok, we threw that last one in there like you’d already know about it, but that doesn’t mean it’s irrelevant to you and your business. […]
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How Not to Run Cables
In our decades of work at RCI, we’ve run cables for many jobs, in many buildings, and for many clients. For some, we were hired to run cables; for others, it was an incidental part of the job that was required to make the rest of our equipment work. And in many, we came across cables run by amateurs and other IT companies alike that didn’t […]
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What Can We Learn from Older Business Phone Systems?
When you’ve serviced business phone systems for almost 50 years, you get a sense of what businesses need, what breaks most often, and what people get wrong. You also see a lot of changes. For the most part, manufacturers keep adding new things to help businesses work more efficiently, but sometimes, people who’ve gone through […]
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