The announcement of desk phones’ death has been greatly exaggerated. Technology doomsayers have been predicting the death of desk phones since at least the time when cell phones became popular in the 90s. The bell tolled again when VOIP came around and bring your own device became an option. Yet, the desk phone continue to […]
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What Can We Learn from Older Business Phone Systems?
When you’ve serviced business phone systems for almost 50 years, you get a sense of what businesses need, what breaks most often, and what people get wrong. You also see a lot of changes. For the most part, manufacturers keep adding new things to help businesses work more efficiently, but sometimes, people who’ve gone through […]
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5 Popular Business Telephone Questions
Every business is different, so therefore, so is every business telephone system. But, even though we combine them differently, there are some general phone system features that are either/or. In almost 50 years of business, RCI has identified some common business telephone questions that we are asked on a fairly regular basis. Here are a […]
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