At RCI, during our busiest weeks, our office is mostly empty. The techs are in the field installing cameras and telephone systems, reprogramming phones for new users, running cable, or giving IT support to the people who need it where they need it. So, we deeply understand the need for phones for field technicians. As […]
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How Can My Smart Phone Integrate with My VOIP Telephone System
What do a VOIP telephone system and a cell phone have in common? Besides each being a technology we use to make phone calls, they are both based on technology that was new a couple of decades ago, and both have come a long way. But where one is familiar to virtually everyone, the other, […]
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Getting the Technology You Need (without What You Don’t)
Getting the Technology You Need (and Avoiding Killer Robots, etc.) Science fiction has an entire (arguably dominant) subgenre of stories about technology that has gone too far. Think Terminator, Blade Runner and most recently, Severance. Severance follows the story of employees at a fictional corporation who have had their work self “severed” from their home […]
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How Changing the Outgoing Message Has Changed (For the Better!)
The Leaves Are Falling and It’s That Time… for Changing the Outgoing Message Autumn is here! Winter is coming… What does that have to do with technology? Fall is a time of change. And as the seasons are changing, along comes cold and flu season, weather related closures and the holidays. All three can create […]
Continue readingCan You Name 1 Time You Loved Being on Hold?
Waiting On Hold On the Telephone The Blog Will Be With You In a Moment We Care About Your Readership Don’t you love being put on hold? The music? The uncertainty? Maybe even the dead air? The modern world is one of instant gratification. If you need an answer, you google it. Want to hear […]
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