How Can Call Recording Help You? It being election season, it’s inevitable that this time of year we will be hearing a lot of buzz words describing states – red state, blue state, purple state, swing state, and somewhat less frequently during mid-term years, bellwether state. But for all of Virginia’s current status as a […]
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Should I Go VOIP?
Should I Go VOIP? Should I Go Hosted? So you’re wondering whether you should get a VOIP telephone system. You say you’re also considering cloud-based? You’re wondering if either one is the right choice for you? Well, you’ve come to the right place. You see RCI sells those and traditional digital so we have no […]
Continue readingTelephone Infrastructure
With Hurricane Florence affecting Virginia and the Carolinas, infrastructure has been on the minds of many of us. This got us thinking about landlines and their future. A number of years ago some phone lines went down in my neighborhood. One of my neighbors called the phone company. The phone company couldn’t get out […]
Continue readingCloud FAQ
There are a lot of words in our field that aren’t well known outside of it. In any field, professionals have a tendency to throw around words and sometimes not realize that not everyone know what they’re talking about. Below are several frequently asked questions about the cloud. In the comments, let us know what […]
Continue readingCheapness vs. Value
All Things Considered ran a story on on February 19. 2014 about the fastest growing and most hated airline in the country – Spirit Airlines. In Consumer Report’s customer satisfaction surveys, Spirit Airlines finished last with some of the worst rating of any company they’d ever reported on. So why is it the fastest growing […]
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