More Business is Great! If You Can Handle it… Across Virginia, pandemic restrictions have been winding down. Crowds have increased. We’re seeing fewer masks. Capacity limitations have been removed. And with the restriction wind down has come a pick-up in business. Having additional customers is always a positive development! But if your staff has […]
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Why Cell Phones Can’t Cut It for Your Business
Why Can’t I Just Use My Cell Phone? Although the first mobile phone available to the public was released by Motorola in 1973, they first gained notice in the United Stated in the 1980s and didn’t really take off in popularity until the 1990s. Since then, predictors have proclaimed the death of the […]
Continue readingBackground Music On Hold and In Person
Silence Isn’t Always Golden Background Music I used to be in radio. I wasn’t a DJ though. I helped produce a show that gave parents help in raising their children. Though I would pick out the bumper music (the music that plays in or out at the end of a clip) the truth is, my […]
Continue reading3 Ways Your Phones Are Losing You Money and How to Stop It
Have you counted the cost? Should I phone a friend or walk away with the money? Your telephone system is an integral part of your business, but so are your finances. A business shouldn’t have to choose between the two. Unfortunately, many have been put in such a situation for a wide variety of reasons. […]
Continue readingPhone System Features That Measure and Improve Your Customer Service
Your Service is Your Product How do you know if your employees are doing a good job with customers? We spent the last two blog posts talking about ways a phone system can add or subtract from a customer experience. But the most important factor in whether your customers are happy with your company or […]
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