When you’ve serviced business phone systems for almost 50 years, you get a sense of what businesses need, what breaks most often, and what people get wrong. You also see a lot of changes. For the most part, manufacturers keep adding new things to help businesses work more efficiently, but sometimes, people who’ve gone through […]
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Why IT Experience Matters, Even in New Year – 2025
Happy New Year! This month, we rang in another new year, the 49th since RCI has been in business! After all this time, is anything really new? Well, in the technology world, the answer to that question is always yes. But likewise, one thing that never changes is that IT experience matters. In an ever-changing […]
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With VOIP Telephone Service, Does Anyone Miss Landlines?
VOIP telephone service and cell phones have edged out landlines in how businesses and everyday people make phone calls. Landlines were a quintessential part of communication and home life for decades. It was the 80s when cell phones came along and the 90s when they became more common. But it wasn’t until the early naughts […]
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RCI History is Like A Worth-While Trip
Last month, I shared the story of a trip RCI President & CEO John Whitcomb took to deliver a paging system part to a customer in Northern Virginia. Of course, that trip was all in the line of duty, but little did I know that this month, at the time of this writing, John would […]
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Have You Heard About Roanoke’s New Area Code?
What’s the 411 on the 540? You may have heard the news that Roanoke is on track to get a new area code. You may have found yourself wondering what it means to you…or whether it matters. Well, area codes have a storied history but while they do matter, they don’t have quite the same […]
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