There is a defining point in the lifecycle of almost every growing business where technology shifts from a helpful tool into a source of headaches. In the early days, a “DIY” approach can usually be relied on, where the person on the team who is “computer literate” (usually in someone else’s words) handles password resets […]
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Computer Operating System Updates – Why They’re Essential
When you’ve been in business for nearly 50 years like RCI Business Technology, you witness countless evolutionary phases of business tech innovations in both hardware and software for computers! And with each leap comes the inevitable obsolescence of a previous operating system that was once on the cutting edge. We understand that it’s easy to […]
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IT Maintenance Agreements – Their Value & What They Are
Life is full of surprises – some good and some bad – and business is no different. When dealing with systems you don’t fully understand, these surprises can knock the wind out of you and seemingly come out of nowhere. That’s why many of RCI’s business telephone clients and others sign up for IT Maintenance […]
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Successful IT Outsourcing in Roanoke and Southwest Virginia
Small businesses are the backbone of the economy and the community, and many small business owners feel like they have to do it all. It’s easy to understand this with employees’ livelihoods on your shoulders and balancing a budget, but never forget how valuable your time is, too, both intrinsically and in terms of labor […]
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Local IT Support Still Matters
The business world has been moving more and more toward a distributed workforce. And it makes sense. When a job can be done anywhere, business owners benefit from a much larger candidate pool and lower overhead costs. And employees can skip their morning commute and improve their work-life balance. But not all jobs can be […]
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