The Benefit of Managed IT Contracts How to Waste Time and Aggravate People? How much time do you waste on IT problems every week? How about your employees? How about your least tech-savvy employee? Got an answer in mind? The average employee wastes 22 minutes a day or 110 minutes a week on technology issues. […]
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All Your SIP Trunk Questions Answered
Internet Telephone Service The internet is ubiquitous to modern life. It seems like a hundred years ago when we had to sit in front of a desktop and wait as the modem dialed up. Now internet is in nearly every business, school and home. It’s high speed internet and goes over fiber and wireless, […]
Continue reading6 Essential Phone System Features That Used to Be Expensive
Affordable, Productivity-Enhancing Features When RCI started in the late 70s, we were a custom-engineering firm that designed equipment to allow telephone systems to do things they weren’t built to do. Over time, as telephone systems became more sophisticated, we shifted into the sales and service of telephone systems and other technology because phone […]
Continue readingA Classic Story Retold
Find A Telephony Provider who Provides Equipment and Service There’s an often told story. It goes back through many cultures into folklore of various countries and has been retold in modern times through various television episodes. It goes like this:Your protagonist needs something. The protagonist goes to a person to get that thing. Then the […]
Continue readingDoes Your Technology Work for You?
Telephone Systems and Computers Should be Easy to Use Did you ever get a new product that comes with an instruction manual the size of a novel? Or have your computer tell you that it will shut down in 30 seconds to update so finish up what you’re doing? Did you ever have to buy […]
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