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Category Archives: Quality

RCI is thankful for easy-to-use technology products

Easy-to-Use Technology Products is 1 Thing We’re Thankful For

Posted on November 23, 2022November 23, 2022 by Anthony Giorgetti

A few years ago, RCI put out a Thanksgiving blog. It’s one of my personal favorites. That blog focused on the many things RCI employees and owners were thankful for that year. Today, we’re going to combine that spirit with a little bit of the nature of the following day to tell you about what […]

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3 Ways You Shouldn’t Try to Save On Your Tech Budget

Posted on September 9, 2019June 9, 2021 by Anthony Giorgetti | No Comments

Don’t Lose Money Trying to Save it on Your Tech Budget 1 Life Lesson from 2 Dentists A dentist I know once had a patient who superglued his crown onto his tooth. He wanted to save to some money. How do you think that worked out? A decade or so ago give or take another, […]

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A Short Story From the RCI Archives

Posted on July 22, 2019June 9, 2021 by Aaron Baldwin | No Comments

I heard an old, old story.   Once upon a time… Everyone loves a little story here and there. We make sense of life through stories. We share them when we want to get a point across or lighten the mood. We read them to pass the time. With RCI having been in business for […]

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3 Ways Your Phones Are Losing You Money and How to Stop It

Posted on June 24, 2019June 9, 2021 by Aaron Baldwin | 2 Comments

Have you counted the cost? Should I phone a friend or walk away with the money? Your telephone system is an integral part of your business, but so are your finances. A business shouldn’t have to choose between the two. Unfortunately, many have been put in such a situation for a wide variety of reasons. […]

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Phone System Features That Measure and Improve Your Customer Service

Posted on March 19, 2019June 9, 2021 by Anthony Giorgetti | 3 Comments

Your Service is Your Product How do you know if your employees are doing a good job with customers? We spent the last two blog posts talking about ways a phone system can add or subtract from a customer experience. But the most important factor in whether your customers are happy with your company or […]

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