Blog

Is it time to replace your phone system? We're four weeks into the new year. In previous January, we discussed the top tech trends of the previous year or decade or technology resolutions for the year to come. But with cyber security still in the news and the rise of...

In the last several years, the way people work has undergone the most significant shift we've seen in decades – maybe since the industrial revolution. And with any change comes pain points. Unfortunately, many of those pain points result from the friction of the tools we used to do things...

A few years ago, RCI put out a Thanksgiving blog. It's one of my personal favorites. That blog focused on the many things RCI employees and owners were thankful for that year. Today, we're going to combine that spirit with a little bit of the nature of the following day...

With Halloween here and mischief on the mind, it’s an excellent time to talk about a subject we haven’t brought up in a while, surveillance systems. These days, you can get a camera system from Sam’s Club, but that doesn’t mean it will give you the desired result. Sometimes with...

Last month, I shared the story of a trip RCI President & CEO John Whitcomb took to deliver a paging system part to a customer in Northern Virginia. Of course, that trip was all in the line of duty, but little did I know that this month, at the time...

Overhead paging was the next technology that RCI got into after telephone systems. It was a natural outgrowth. Many existing customers wanted to be able to page through their phones. Since then, we’ve gotten into several other IT services, including computers and surveillance systems. But, in the meantime, paging’s popularity...

You don't know what you don't know. It's an age-old problem. And nowhere is this more true than with Business IT solutions. As a business owner or manager, you have to be a jack of all trades, and you probably feel like you need to be an all-around expert. But...

What do a VOIP telephone system and a cell phone have in common? Besides each being a technology we use to make phone calls, they are both based on technology that was new a couple of decades ago, and both have come a long way. But where one is familiar...

In April, I wrote about the importance of working with a local IT company.  But there’s another side to working with local companies – IT subcontractors. Living in a global community means that we are often working with people from all over the world. Whether that means getting a product...

These days if you are hearing or reading about telephone systems you are probably hearing about VOIP, or even more likely, cloud. But what about digital business telephone systems? For decades they were the only game in town. What happened to them and can you still get one? Well, digital...