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Top 10 Technology Trends from the Last Decade

Happy New Year! Here we are at the end of not just another year, but a whole other decade! The good news? We can all finally agree on a shorthand term for our current decade. No more saying  teens, twenty tens, or twenty teens. The zeroes and aughts are also...
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Why Cell Phones Can’t Cut It for Your Business

Why Can’t I Just Use My Cell Phone?     Although the first mobile phone available to the public was released by Motorola in 1973, they first gained notice in the United Stated in the 1980s and didn’t really take off in popularity until the 1990s. Since then, predictors have...
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Background Music On Hold and In Person

Silence Isn't Always Golden Background Music I used to be in radio. I wasn’t a DJ though. I helped produce a show that gave parents help in raising their children. Though I would pick out the bumper music (the music that plays in or out at the end of a...
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3 Ways You Shouldn’t Try to Save On Your Tech Budget

Don't Lose Money Trying to Save it on Your Tech Budget 1 Life Lesson from 2 Dentists A dentist I know once had a patient who superglued his crown onto his tooth. He wanted to save to some money. How do you think that worked out? A decade or so...
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A Short Story From the RCI Archives

I heard an old, old story.   Once upon a time… Everyone loves a little story here and there. We make sense of life through stories. We share them when we want to get a point across or lighten the mood. We read them to pass the time. With RCI...
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Lower Your Phone Bill. Eat Cupcakes.

Cupcakes are Coming... If you’ve been following RCI’s social media accounts lately, you’d be forgiven for wondering if we were going into the baking business. You’d have found pictures and phrases like the one above. Perhaps disappointingly we have not gone into selling sweets full time. But we do have...
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3 Ways Your Phones Are Losing You Money and How to Stop It

Have you counted the cost? Should I phone a friend or walk away with the money? Your telephone system is an integral part of your business, but so are your finances. A business shouldn’t have to choose between the two. Unfortunately, many have been put in such a situation for...
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We Still Service Toshiba Telephone Systems

Yes We Have No Toshiba   What Do I Do with My Toshiba Telephone System? What happens when a manufacturer goes out of business? Not long ago, Toshiba was the best manufacturer of telephones. It was known even by other manufacturers as being the standard in rock solid equipment. In...
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The Importance of Effective Communication in Your Business

Can you hear me now? Effective communication is undoubtedly an important part of everyday life, especially in a business setting. Some would refer to the ability to communicate as an art in itself. One must do so in a way that gets all information across, leaves no uncertainty, and makes...
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Surveillance Prevents Theft

Honey I Shrunk the Inventory   Some Sobering Statistics Let’s begin with answering a question. What is shrinkage? Hold your snickers, Seinfeld fans. In this case, we are talking about inventory loss. Shrinkage has many causes from poor record keeping, loss and damage to the focus of this particular blog...
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